Shipping Policy

​

At MINTQV, we aim to process and deliver clothing orders as efficiently as possible.

1. Order Processing

Orders are processed after payment has been confirmed. Processing times may vary depending on product availability, order volume, weekends, and public holidays.

The estimated processing time for your order will be provided on the product page or during checkout where applicable.

2. Shipping Methods and Costs

Available shipping methods, delivery estimates, and shipping costs will be displayed during checkout or otherwise communicated before the order is finalized.

3. Delivery Times

Delivery times depend on the destination, selected shipping service, carrier operations, customs processing, and other circumstances outside our control.

Any delivery time provided is an estimate unless expressly stated otherwise.

4. Tracking

Where tracking is available, tracking details will be provided after dispatch.

5. Incorrect Addresses

Customers are responsible for providing accurate shipping information. If you notice an error, contact info@mintqv.com as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

6. Customs and Import Charges

International orders may be subject to customs duties, import taxes, or other charges. Responsibility for these charges will be determined by the applicable law and the terms disclosed at checkout.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, contact us at info@mintqv.com with your order number. We will review the available tracking information and assist you.

Your statutory rights concerning delivery remain unaffected.

8. Contact

For shipping questions, email info@mintqv.com.